Uber Technologies has announced a strategic partnership with Deliverect, a Belgium-based company specializing in order management software for restaurants. This collaboration aims to streamline and enhance the restaurant delivery experience by integrating software solutions.
Deliverect provides restaurants with a comprehensive platform to efficiently manage orders originating from their websites and various apps. It facilitates workflow management and dispatching, enabling restaurants to optimize their operations effectively.
As part of this partnership, both companies will integrate their software systems. A key aspect of this collaboration involves Deliverect’s preference for routing deliveries through Uber Direct, which is Uber’s unbranded, white-label delivery service. This system is particularly appealing to restaurants seeking to maintain their brand identity and manage customer interactions while leveraging external delivery services.
The financial details of this agreement have not been disclosed.
Deliverect, boasting a customer base of 43,000 restaurants, anticipates enhancing its service offerings through this collaboration. Meanwhile, Uber aims to expand its delivery operations by partnering with Deliverect, as stated in their joint announcement.
This partnership is expected to benefit customers in the United States, Canada, France, Germany, Britain, Spain, Portugal, Australia, and New Zealand. By combining their expertise, Uber and Deliverect aim to provide a seamless and efficient restaurant delivery experience to customers across these regions.
This strategic move signifies Uber’s commitment to improving its food delivery services by collaborating with industry leaders like Deliverect. The integration of software solutions is poised to enhance the capabilities of both companies, ultimately benefiting restaurants and customers alike.