Glovo, a leading multi-category platform, has recently announced the launch of “The Couriers Pledge” in Uganda, which is a commitment by the company to improve the social rights and benefits available to all registered couriers. This initiative, which was initiated in 2021, has already impacted over 22,000 couriers in various markets where Glovo operates.
According to the company, couriers from Ghana and Kenya have been availing themselves of a wide range of benefits over the past year, and now couriers in Uganda will have the same opportunities. The project has been launched in Uganda, with a focus on safety courses, improved insurance, parental support coverage, and learning programs.
Glovo has pledged four commitments to establish a fairer future of work and provide access to greater security and protection to couriers, including fairer earnings, improved insurance coverage, safety and maintenance, and proactive management and caring for the couriers’ community.
Berta Morera, the General Manager for Uganda, said, “By providing couriers with The Couriers Pledge benefits, Glovo is demonstrating its commitment to creating a supportive and equitable environment for those involved in the gig economy in Uganda.” She added, “At Glovo, we believe that The Couriers Pledge is a crucial tool in setting a new standard for the gig economy in Uganda. It is a path to ensuring that couriers are given the rights and protections they deserve while providing an efficient and reliable delivery service. We believe that this initiative will bring about a fairer, more sustainable economy for all.”
Tokunbo Ibrahim, the Head of Government Relations for SAA, also emphasized the importance of this initiative, stating, “We believe that this initiative will bring about a fairer, more sustainable economy for all.” Kabuye Kyofatogabye, the Minister of State for Kampala Capital City and Metropolitan Affairs, lauded Glovo for including financial literacy training in the couriers’ training program, as it will help improve their financial literacy and equip them with the skills they need to succeed.
“The Glovo Courier Pledge will undoubtedly improve the work conditions of couriers and help them build personal businesses outside of Glovo,” he said. “I believe that by taking advantage of the opportunities provided through the pledge, couriers will be well-positioned to seize future earning opportunities and achieve greater economic empowerment.”
The Couriers Pledge was drafted in collaboration with the Fairwork Foundation, inspired by the principles and rules they have established to achieve fairness and guarantee conditions for gig couriers. WageIndicator’s data on fair earnings and living wages of our countries, as well as Qover and Chubb’s insurtech shield, have guided the initiative. Glovo’s efforts to improve the social rights and benefits of couriers demonstrate its commitment to creating a supportive and equitable environment for those involved in the gig economy.