Foodpanda unveils mobile assistance center for delivery partners


Foodpanda, the leading online food and grocery delivery platform in the Philippines, has launched an innovative program called “pandaPatrol: Hub on Wheels” to provide support and engagement to its delivery partners. The program involves a branded coaster that will travel to different provinces and cities throughout the year to assist partners and host games and activities for their enjoyment.

The coaster will act as a support hub where Foodpanda representatives will be present to address any concerns or issues that delivery partners may have. In addition, partners can redeem exclusive merchandise on site or apply to become part of the “Ka-panda” community.

The company has also launched various initiatives to support and engage its delivery partners, such as an annual online tournament, government partnerships to help them access social security programs and benefits, and a campaign that matches tips received by riders on the app.

Foodpanda’s latest partnership with Pag-IBIG Fund and the Philippine Statistics Authority will help its delivery partners gain access to the government’s social security programs and benefits.

“Creating a positive and engaging environment for our hardworking Ka-pandas is always a top priority because we believe that it’s not just about delivering food but also about providing happiness and support for them,” said Patricia Jacinto, Foodpanda director of operations.

With the pandaPatrol: Hub on Wheels program, Foodpanda aims to enhance its delivery partners’ work experience, ensuring that they feel valued and supported.

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