Foodpanda, the leading food and grocery delivery platform, is set to bring its in-person pickup service for Pandamart stores to Bangladesh and Pakistan in the upcoming months. The feature, initially launched in March in Singapore, is already available in select locations in Malaysia and has expanded in Hong Kong since its April debut. This service allows customers to collect their groceries in as little as five minutes in Hong Kong, while consumers in Singapore and Malaysia enjoy a 15-minute pickup option.
Foodpanda’s move comes as its competitor, Grab, also launches a similar omnichannel feature, indicating the growing importance of providing convenient and efficient services to customers.
Established in Singapore in 2012 by Lukas Nagel and Rico Wyder, Foodpanda is now owned by Germany-based Delivery Hero. The company offers a range of services, including food and grocery deliveries, dine-in payments, and their parcel delivery service called Pandago. With operations in multiple countries, including Singapore, Hong Kong, Malaysia, Thailand, Taiwan, Laos, Cambodia, Myanmar, and the Philippines, Foodpanda continues to expand its reach across the region.
In a recent partnership, AirAsia joined forces with Foodpanda, entrusting the food delivery business to the platform. This collaboration allows AirAsia to leverage Foodpanda’s expertise in delivering quality meals to their customers.
As Foodpanda expands its in-person pickup service to Bangladesh and Pakistan, it aims to provide an enhanced and convenient shopping experience for customers, further solidifying its position as a leading player in the food delivery industry.