DoorDash is launching a new “Package Pickup” offering that lets users request a delivery person to pick up their prepaid package from their home and drop it off at a UPS, FedEx or United States Postal Service location.
The company began piloting this feature in March 2022 as part of a small beta test and is now officially rolling it out. For a fee of $5 for standard users or $3 for DashPass members, users can get up to five packages picked up and dropped off in the same order.
During the beta testing, DoorDash said it wanted to help users avoid the tedious task of taking a package to a post office in order to fulfill a return. The company noted that although returns are common, they can be time consuming, which is why it wanted to create a way to simplify the return process by leveraging its current local logistics infrastructure. DoorDash also said delivery people on its app are always looking for new ways to earn through the platform and that this new feature will give them an additional option to do so.
DoorDash, says it plans to continue to explore new ways to offer more convenience for its users while giving its delivery people additional chances to earn money on its platform.