DoorDash adds new safety tools for its delivery people, including ‘driving insights’

DoorDash adds new safety tools for its delivery people, including ‘driving insights’

DoorDash, a leading food delivery platform, has unveiled three innovative in-app safety tools designed to enhance the safety of its delivery personnel. These tools aim to provide valuable insights and promote safe driving practices, underlining the company’s commitment to the well-being of its workforce.

One of the key features introduced is “Driving Insights,” which allows delivery personnel to gain insights into their individual driving habits. Leveraging location information collected from the driver’s phone, the Dasher app can now identify rapid changes in braking and acceleration. By offering this data to drivers, DoorDash aims to help them better understand their driving behaviors and encourage safer practices.

Driving Insights is currently available in multiple cities, including Atlanta, Houston, Dallas, Detroit, Cleveland, Miami, Charlotte, Palm Beach, Phoenix, and Salt Lake City. The implementation of this feature demonstrates DoorDash’s dedication to enhancing road safety.

DoorDash has expanded its integration with Apple CarPlay, a feature initially piloted in select markets. This integration is now available in 17 U.S. cities, such as Washington, D.C., Des Moines, Sarasota, Little Rock, El Paso, Huntsville, Toledo, Grand Rapids, Rochester, Myrtle Beach, Reno, and Augusta. Apple CarPlay enables DoorDash drivers to sync their iPhones with their car’s infotainment systems, providing access to the app’s navigation interface on the car’s built-in screens.

While DoorDash has long displayed posted speed limits for roads to its drivers, the company has now introduced a new safety feature. The app will include on-screen indicators that compare the driver’s speed with the posted speed limit, enhancing real-time awareness of speed compliance. This feature is available to all drivers using in-app navigation.

These safety tools are part of DoorDash’s ongoing commitment to promoting a secure and responsible work environment for its delivery personnel. Earlier this year, the company initiated a suite of safety features, including reducing notifications sent to drivers while driving, prompting customers not to message drivers during their trips, and introducing a convenient one-tap messaging system for drivers to quickly communicate essential updates to customers.

DoorDash is taking proactive steps to ensure the safety of its drivers and promote responsible driving practices, setting a positive example in the gig economy.

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